RETURNS

We offer a 30-day return policy, starting from the day you receive your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original packaging
  
• A proof of purchase is required
  
• Items showing signs of wear, damage, or alteration are not eligible for return.

REFUNDS

Once your return has been received and inspected, we will notify you by email.

If approved, your refund will be issued to your original payment method within a few business days.

RETURN SHIPPING

To request a return, please contact us in advance at:

info@luumi-creative.com

Please note:

• Return shipping costs are the responsibility of the customer
  
• Shipping costs are non-refundable
  
• We recommend using a trackable shipping service