Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from luumi-creative.com.
Information We Collect
When you visit our website, we automatically collect certain information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Interaction data
When you place an order, we collect:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchase
- Prevent fraud and improve security
- Improve our website and customer experience
Provide marketing communications (if you have agreed to receive them)
Sharing of Information
We work with trusted third-party providers to operate our business, including:
- Shopify (our ecommerce platform)
- Payment providers
- Shipping providers
- Google Analytics
These partners only process your data to the extent necessary to provide their services.
International Data Transfers
Some of our service providers (such as Shopify and Google) may process data outside the European Union, including in Canada or the United States. Appropriate safeguards are in place to ensure data protection in accordance with applicable laws.
Your Rights (EU Residents)
If you are located in the European Union, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent to marketing communications
To exercise your rights, please contact:
Data Retention
We retain order information for legal, accounting, and operational purposes unless you request deletion.
Contact
If you have any questions regarding this Privacy Policy, please contact:
or visit:
luumi-creative.com